Getting Our People Out When the Mission Changes

The Noncombatant Evacuation Operations (NEO) online course gives you a clear understanding of how evacuations are structured, coordinated, and executed—from the initial planning phase through to repatriation.

Whether you’re helping to plan a NEO, managing an Evacuation Control Centre, or simply want to understand how a civilian evacuation would unfold, this course equips you with the essential operational insight, processes, and decision-making frameworks you’ll need to act confidently when time is short and the stakes are high.

When Lives Are on the Line, There’s No Room for Guesswork

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What You’ll Learn

By the end of this course, you’ll be able to:

Describe how NEOs are structured, coordinated, and executed from initial planning to repatriation.
Assess threats, select suitable sites, and develop contingency plans for evacuation operations.
Understand how to establish and operate an Evacuation Control Centre (ECC).

Register evacuees, manage tracking systems, and prioritise movement effectively.
Coordinate effectively across military, diplomatic, and host nation partners.
Plan transport, protection, medical care, and temporary shelter for evacuees.

Every evacuation depends on one thing: the people who know what to do.

Who Should Take This Course

This course is designed for those involved in or affected by crisis evacuations:

Military personnel involved in NEO planning or execution
Civilian responders and NGO staff in volatile areas
Diplomatic and consular staff

Logistical and security support teams
Professionals operating in high-risk or politically unstable environments
Anyone working in or supporting operations in crisis-affected regions

If your role intersects with emergency evacuation, this course builds the operational awareness you need to act confidently and responsibly.

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What’s Inside the Course

Gain a clear understanding of what Noncombatant Evacuation Operations are, when they’re used, and the core principles that guide them.

Learn how to assess evolving threats and operational environments to determine if, when, and how an evacuation should be launched.

Explore how to develop realistic, flexible evacuation plans that adapt to fast-changing conditions on the ground.

Understand how to evaluate and select secure locations for assembly points, ECCs, and safe havens.

Learn the roles, functions, and layout of an ECC — and how it becomes the central hub during an evacuation.

Discover how to manage registration, identification, prioritisation, and tracking of individuals in a high-stress setting.

Understand how to coordinate efforts across military, diplomatic, host nation, and humanitarian actors to keep operations aligned and efficient.

Review the planning required to move people safely — from land convoys to air and sea evacuations — and what to do when plans go off track.

Explore how security is maintained during a NEO, including safeguarding routes, staff, and evacuees against internal and external threats.

Understand how to plan for medical needs, triage, and treatment throughout the evacuation process — from initial assessment to final departure.

Learn how to establish and manage temporary safe havens, including shelter, support services, and onward movement planning.

Test your understanding of all course material and ensure you’re prepared to support or coordinate a NEO effectively.

Course Features:

Self-paced, interactive online learning
Knowledge checks, visual walkthroughs, and planning tools
Approximately 2–3 hours of content
Certificate of Completion issued on passing final quiz
Immediate access upon enrolment
Designed for practical application in real-world deployments

Doing the Work Now So You’re Ready Later

Evacuations are chaotic by nature. The only thing worse than a delayed response is one that’s disorganised. This course gives you the frameworks and mental models to stay grounded, even when things are moving fast.
Whether you’re planning or participating — you’ll walk in knowing what to expect, what to do, and how to help others.

You’ll Walk Away With:

A clear understanding of how NEOs are structured and executed
Practical knowledge of roles, responsibilities, and coordination

Tools to support planning, registration, tracking, and transport
Confidence to operate or assist in a real-world NEO environment

Don’t Wait Until the Evacuation Has Already Begun

When the order comes, there’s no time to build systems from scratch.

This course equips you with a clear, structured understanding of how NEOs unfold.

So when the pressure hits, you and your team already know your roles, your priorities, and your plan.

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