Operational Excellence Program

Operational Excellence Program

The Operational Excellence Program is designed to help organisations transform performance through targeted process improvement and leadership development. Grounded in Lean Six Sigma and practical change management, this program enhances capacity, quality, and workplace culture by engaging teams at every level. Ideal for operations leaders, department heads, and organisations seeking measurable, lasting impact without lock-in contracts or off-the-shelf solutions.

Description

In today’s fast-paced and high-pressure environment, true operational excellence is no longer optional — it’s essential. This industry-proven program from Kallista Consulting is designed to help organisations boost efficiency, increase throughput, and strengthen leadership capacity across all levels of the workforce.

The Operational Excellence Program integrates the principles of Lean Six Sigma with practical, tailored leadership development. It helps your organisation streamline critical processes, eliminate waste, and improve service quality — all while building a culture of trust, collaboration, and continuous improvement.

This is not a “one size fits all” approach. Your program is shaped by the specific challenges and opportunities within your organisation, with delivery adapted to your industry, your people, and your goals.

What’s Included:

  • Tailored Lean Six Sigma-based process improvement support
  • Practical leadership development workshops
  • On-site or remote delivery options
  • Structured, phased implementation approach
  • Ongoing expert support throughout the program
  • No lock-in contracts — monthly engagement model
  • Measurable outcomes, defined in collaboration with your team
  • End-of-project success presentations to celebrate wins

Program Phases:

  1. Stakeholder Engagement: Align goals, define success metrics, and gain organisation-wide buy-in.
  2. Process & Value Mapping: Identify bottlenecks, inefficiencies, and key improvement areas.
  3. Improvement Design: Select high-impact projects tailored to your capacity and needs.
  4. Implementation: Execute change with full support from experienced facilitators.
  5. Presentation of Outcomes: Celebrate success and identify future improvement opportunities.

Why Clients Love It:

“Chris’s ability to engage our team at every level made the difference. He took the time to understand us and built trust that drove success.”
— Catherine Hargreaves, GM, Hargreaves Joinery

“Best-in-class learning experience. Flexible, practical, and directly applicable to our business.”
— Bobby Pavlickovski, Director Operations, Thales Australia

Industries Supported:

Manufacturing · Defence · Government · Utilities · Logistics · IT · Education · Project Management · Policing · FMCG · Recycling & more

Flexible Delivery:

This program can be delivered in-person, online, or as a hybrid solution. Whether you’re looking to roll out process improvements on the factory floor or strengthen leadership in distributed teams, this program is built to fit.

Delivered by Kallista Consulting in partnership with Hawkeye Dynamics